Legal
Privacy policy
Last updated 21 October 2026
This policy explains how Vyb Social Ltd collects and uses personal data on vybhq.com, through the Vyb waitlist and in the Vyb iPhone app. The app is covered in the section below.
Who we are
Vyb Social Ltd (“Vyb”, “we”, “us”) is the data controller for the personal data described here. We’re a private limited company registered in England & Wales, company no. 17398192, with our registered office at Flat 35, The Fanshawe, Gale Street, Dagenham RM9 4UT, United Kingdom.
For anything to do with your data, email hello@vybhq.com.
What we collect
When you join the waitlist:
- your email address;
- your university, if you choose to give it;
- how you found us — for example a
srctag in the link you followed — and, if a friend referred you, their referral code; - your place on the waitlist and your own referral link.
When you visit the site, our analytics records:
- a random visitor ID and session ID, stored in your browser;
- the pages you view, the site that referred you, and any campaign (UTM) tags in the link;
- your screen size and browser language;
- how far you scroll and how long you spend on a page.
Like any website, the services that deliver our pages also receive your IP address and basic browser information as part of each request.
We don’t ask for your name, location, payment details or anything else on this site.
How we use it
- To run the waitlist and email you when Vyb launches — based on your consent, which you give by signing up and can withdraw at any time.
- To understand how people find and use the site, so we can improve it and see which channels work — based on our legitimate interests in running and growing Vyb. This data isn’t used to identify you or to advertise to you.
We don’t sell your data, and we don’t share it with advertisers.
Who we share it with
We use a small number of service providers who process data on our behalf:
- GetWaitlist — stores waitlist sign-ups and manages referrals, and supplies the sign-up count shown on the home page, which means your browser connects to GetWaitlist when you load that page;
- our analytics service, hosted on Convex — stores the site analytics described above;
- GitHub Pages — hosts this website;
- Google Fonts — serves the fonts this site uses, which means your browser connects to Google;
- Fasthosts — hosts our email, if you write to us.
Some of these providers may store or process data outside the UK. Where they do, we rely on the safeguards UK data protection law allows, such as UK adequacy regulations or the International Data Transfer Addendum to the EU standard contractual clauses.
We may also disclose data if the law requires it.
Browser storage
This site doesn’t set cookies. It does use your browser’s local storage for:
vyb-theme— remembers whether you picked light or dark mode;vyb-analytics— remembers if you turned analytics off (see below);am_vid,am_sid,am_st— the analytics visitor ID, session ID and session start time.
You can clear these at any time through your browser’s settings (usually under “site data”). The analytics will create a new random ID on your next visit, unless you’ve turned it off.
Turning analytics off
You can turn off our analytics in this browser. We’ll stop recording your visits from it and delete the analytics IDs stored in it. Analytics is also off automatically if your browser sends a Global Privacy Control signal.
This setting is saved in your browser, so clearing your site data resets it.
How long we keep it
- Waitlist data — until Vyb launches and for up to 12 months after, unless you ask us to delete it sooner. If you create an account in the app, The Vyb app applies to it from then on.
- Analytics data — up to 24 months.
- Emails you send us — as long as needed to deal with your message.
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the personal data we hold about you;
- ask us to correct it or delete it;
- object to or restrict how we use it;
- ask us to transfer it to you or someone else in a common format;
- withdraw your consent at any time — for example, by leaving the waitlist.
To do any of these, email hello@vybhq.com. We’ll reply within one month.
If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk. We’d appreciate the chance to sort it out with you first.
Age
Vyb is about nightlife and is for people aged 18 and over. We don’t knowingly collect data from anyone under 18. If you think someone under 18 has joined the waitlist, let us know and we’ll delete their details.
The Vyb app
Vyb helps adults discover venues in London. You can browse venues and approved stories without an account. Sign in with Apple is needed to back up progress, join live check-ins, submit stories, report stories and sync author blocks.
Location and recent activity
With your permission, Vyb uses your location to show nearby venues. When you choose a live check-in or submit a story, Vyb sends a fresh location reading, its accuracy and capture time to our server to verify that you are near the selected venue. Those coordinates are not written to our check-in or story database tables. There is no background location tracking.
A live check-in links your account to a venue and time for one hour, unless you end it earlier. Other people see an aggregate recent check-in count, not a list of people. This count is not the venue's total attendance. Your saved visits and quest progress are separate records that remain with your account until you delete it.
You can refuse or withdraw location permission in iOS Settings. Browsing still works; verified posting and live check-ins need a sufficiently accurate location reading.
Sign in with Apple and progress
If you sign in, we process an account identifier, any name Apple shares at your request, and your saved visits and completed quests. We do not request your email address from Apple. Your account identifier also connects your story submissions, reports and blocks to your account. Hiding your name from story viewers does not remove that private account link.
If you stay signed out, progress and blocked story authors can be stored on your device. Browsing does not require signing in.
Stories, camera and microphone
You choose whether to allow camera access and, for video sound, microphone access. Story media is captured inside Vyb, with a preview before submission. Photos and videos up to 15 seconds are uploaded to private Supabase Storage. We reduce image size and remove location metadata during processing.
New uploads wait privately for human moderation. A moderator can approve, reject or remove a submission. Unapproved submissions expire after 15 minutes. Approved stories are visible for two hours from approval, showing venue and posting time without the author's account name. People in a photo or video may still be recognisable. Viewers may take screenshots or make copies outside Vyb; we cannot erase copies others have made.
Reports, author blocks and restrictions
We process story reports, their reason, time and the reporter's and author's account identifiers to review abuse. Report details and author identities are not shown to other viewers. Three distinct account reports hide a story automatically pending review; moderators also review individual reports.
Blocking uses an opaque author token on the device and, when signed in, an account-level block on our server. It hides that author's stories from your view. You can reset hidden authors in the You tab. We may restrict an account's ability to submit stories to prevent abuse. Contact hello@vybhq.com for safety concerns or to ask us to review a restriction.
Vibe reports and venue information
Busy, queue and door-price reports contain a venue, the selected response, time and a random installation identifier used to limit repeat reports. Other users see aggregated information. The app downloads venue information so it can be corrected without an app update. Information such as hours and entry prices can change.
Purposes and service providers
We process account, progress, check-in and story data to provide the features you request. We process reports, blocks, abuse restrictions and operational request information for our legitimate interests in keeping Vyb safe and reliable. Camera, microphone and location access are controlled through iOS permissions; you can withdraw them in Settings. Optional submission decisions are made in the app.
Supabase hosts authentication, database records and private story media. Apple provides Sign in with Apple and app distribution. These providers also process operational information such as IP addresses and request metadata to deliver and secure their services. The app has no advertising, third-party analytics or tracking across apps and websites. We do not sell your data or share it with advertisers. The international-transfer safeguards and rights described above apply to the app too.
Retention and deletion
- Account details, saved visits and quests remain until account deletion.
- Live check-ins stop contributing after one hour or earlier checkout. We retain the latest check-in record until it is replaced or your account is deleted.
- Unapproved story media becomes unavailable after its 15-minute review window. Approved media becomes unavailable after two hours or earlier removal. A scheduled cleanup removes the private files, normally shortly afterwards; delays or a processing backlog can extend physical deletion.
- Small story bookkeeping records are normally retained for about 24 hours for cleanup and retry safety; cleanup delays can extend this.
- Story report metadata is retained for up to 30 days. Account deletion detaches the author and reporter identifiers from retained reports.
- Signed-in author blocks and story-submission restrictions remain until reset, lifted or account deletion. Device-only blocks and progress can be removed through the app's controls or device storage settings.
- Vibe reports are retained for up to 30 days. Operational logs and provider backups may persist for their configured retention periods; they are not used to republish expired stories.
Choose Delete account in the You tab to delete your account, profile, saved visits and quests, remove account blocks and restrictions, and revoke Vyb's Apple sign-in access. Your stories stop being visible immediately and their files are queued for cleanup. Progress already stored on your device remains unless you remove it separately. For a data request or deletion question, email hello@vybhq.com.
Review and testing mode
TestFlight and App Review builds can offer a clearly labelled demonstration mode. Demo stories and check-ins stay on that device and do not contribute to public content, attendance or XP.
Changes to this policy
If we change this policy, we’ll update it here and change the date at the top. If a change significantly affects how we use your data, we’ll email people on the waitlist first.